Terms of Service

Welcome to Crevita Makhana. By accessing our website at crevitafoods.com or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About Us

Crevita Foods Private Limited is a food brand registered in Bihar, India, selling premium roasted makhana (fox nuts) directly to consumers across India. We operate online at crevitafoods.com. Registered address: CHAKTHAKURSI KUSIYARI, Bidupur Rs, Bidupur, Vaishali – 844502, Bihar, India.

2. Eligibility

You must be at least 18 years of age to use this website and place orders. By using this website, you represent that you are 18 or older and legally capable of entering into a binding agreement.

3. Products and Pricing

• All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change product prices at any time. Prices at the time of order placement are final for that order.
• Product images are for illustrative purposes. Actual product appearance may vary slightly due to natural variations in ingredients.
• We reserve the right to discontinue any product at any time.

4. Orders and Payment

• An order is confirmed only after you receive a confirmation email from us.
• We currently accept Cash on Delivery (COD) with a ₹30 handling fee. Online payments via Razorpay (UPI, Cards, Net Banking) are also available.
• We reserve the right to refuse or cancel any order at our discretion, including for reasons such as unavailability, pricing errors, or suspected fraudulent activity. A full refund will be issued for any cancelled paid order.
• Coupon codes are for one-time use per customer and cannot be combined with other offers unless stated otherwise.

5. Delivery

• We deliver across India. Delivery timelines are typically 4–7 business days depending on your location.
• Delivery is free on orders above ₹499. A flat shipping charge of ₹49 applies to orders below ₹499.
• We are not responsible for delivery delays caused by courier partners, natural disasters, or other circumstances beyond our control.
• You are responsible for providing a correct and complete delivery address. We are not liable for orders delivered to incorrect addresses provided by you.

6. Returns and Refunds

Please refer to our Refund Policy for full details on returns, replacements, and refunds.

7. Intellectual Property

All content on this website — including text, images, logos, product descriptions, and design — is owned by or licensed to Crevita Foods. You may not reproduce, distribute, or use any content without our prior written permission.

8. User Conduct

You agree not to:

• Use the website for any unlawful purpose.
• Submit false, fraudulent, or misleading orders or reviews.
• Attempt to gain unauthorised access to our systems.
• Interfere with the website's operation or security.

9. Disclaimer of Warranties

Our products are food items intended for general consumption by healthy adults. If you have any food allergies, medical conditions, or dietary restrictions, please read all product labels carefully before purchasing. Our website and products are provided "as is" without warranties of any kind, express or implied, beyond what is mandated by Indian consumer protection law.

10. Limitation of Liability

To the maximum extent permitted by Indian law, Crevita Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability in connection with any order shall not exceed the amount paid for that order.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Bihar, India.

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.

13. Contact

For any questions about these Terms, contact us at crevitafoods@gmail.com or +91 91025 47058.